Applying a service pack shouldn't have done anything to change your Outlook mail profile(s) or data file. Have you tried bringing up the Mail applet in Control Panel to examine your profile settings?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"EntrustInspections.com" m wrote in message ...
After loading SP2 update successfully I opened Outlook to find that my
previous profile and all configuration + files were gone. Biz contacts 800+,
multiple email accounts, notes, etc... Can I fix this by simply directing
the newly updated software to a personal file to load so it will ask me for
the profile I want? Or is my profile and files erased due to an overwrite
during the update process?

Thx,

EntrustInspections.com