Are you opening these items from your Contacts folder in the main Outlook window? Open such an item and see if there is a Help | About This Form command available. If so, tell us what you see on the resulting dialog.



--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Graham Bond" Graham wrote in message ...
My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.