Users need to check the Outlook Address Book box on the Properties dialog for that folder.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"bxb7668" wrote in message ...
We have Outlook 2003 connected to an Exchange server and would like to
have a contact list of our customers. In Public Folders All Public
Folders I've created a Global Contacts folder and, I think, have given
it the correct permissions. A non-Administrator user has been able to
populate the Global Contacts.

When I, the creator with Administrator rights, open a new email and
click on the To... button, in the Show Names From The drop-down, I can
see the Global Contacts list. When anyone else tries this, the Global
Contacts list isn't in the drop down. What step have I missed?

Thanks in advance
Brian