We could have no idea what you mean by "scanning down the list of records in
the Contacts screen."
Care to guess how many different views of Contacts are possible?
Have you verified that you are "scanning" the same folder to which you added
this Contact?
--
Russ Valentine
[MVP-Outlook]
"Bob S" wrote in message
...
I received an email from a friend and wanted a record with his email
address in my Contacts list. So, I hovered the mouse over his email
address at the top of the email message, saw the dot with the arrow to the
right, then I clicked the down arrow. This gave me the choice to add his
name and address to my Contacts file, which I did. Now I can find his
record by clicking the same dot next to his name and chosing "look up
contact", or by typing his name in the space next to the "find" button.
However, I cannot find it scanning down the list of records in the Contacts
screen.

Why can I not find this new record in my Contacts screen?
Thanks for your help, in advance.
Bob