According to my wife:

- "I needed a viewer that I knew XP had so I decided to upgrade your
machine. When I put the CD in the autorun started and it asked if I wanted
to upgrade a bunch of things in cluding Outlook. So I said yes."

- From that point on, Outlook has given an error message when attempting to
open the mailbox....(both hers and mine.)

This make sense ?

Thanks so much for the help.

tobin

"Russ Valentine [MVP-Outlook]" wrote:

Explain what you actually did. Outlook only has one data file. Message
Folders are not separate from Contacts. There is no address book. What are
you unable to open and how did you try?
An Outlook Data File created in Outlook 2003 is not compatible with earlier
versions unless you expressly created it in "Outlook 97-2002" format.
--
Russ Valentine
[MVP-Outlook]
"tobin" wrote in message
...
My wife recently dedeided to upgrade from Office 2003 to Office XP. (Yes,
I
know it is a downgrade)
Unfortunately after doing so we have been unable to open out Outlook
mailboxes or address books.

Is there a compatibility issue ? Or is there some trick that I don't know
of....

Thanks in advance for any help...

-tobin