Hi Russ

Thanks for the prompt reply, but either you've mis-understood me or I
explained it poorly,

all of that is already set, the only difference in his contacts and viewing
it via the "To" button is that the full name and the display name are blank
all other info is there.

Geoff

"Russ Valentine [MVP-Outlook]" wrote:

You simply are not displaying the correct folder in the Outlook Address Book
view. Instructions abound in the Help files and elsewhere on how to
configure the address book view.
http://support.microsoft.com/default...Product=ol2002
--
Russ Valentine
[MVP-Outlook]
"ffoeg" wrote in message
...
Hi all

I've a little problem with one of our users, he's using outlook 2002.

the problem is, if you click on the contacts icon on the outlook bar all
contacts and all info about the contacts is visible, but if you open the
address book from either the "to" button or the "address book" button from
the standard toolbar the contacts are in the address book but the name and
display name columns are blank.

any help would be appreciated.

Geoff