After uploading/installing a Office XP update, my address book completely
dumped. I get an error message simply stating, "An error occurred during the
import process. The import process could not be completed." Very
frustrating as I don't know what caused the problem. I had backed up my
address book in January but not since then. I have tried to import the old
book but that too does not seem to add the contacts. I only updated word,
excel and powerpoint.