Under "Deliver new e-mail..." is Personal Folders.

Then after hitting "Open Folder", there is no Personal Folders here. Just
"archive Data File, extend DAT file, and Outlook Data File."

PythonSea

"Hal Hostetler [MVP-P/I]" wrote:

OK, that means you do NOT have an Exchange Server account to remove and the
error message probably has to do with the Data file either being damaged or
not located where Outlook is looking for it. Under 'Control
Panel|Mail|E-mail Accounts|View or Change...', what's shown in the "Deliver
new e-mail to the following location" window? Under 'Control
Panel|Mail|Data files', select the "Personal Folders" entry and click the
"Open Folder" button; is the Personal Folders file located in this folder?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"PythonSea" wrote in message
...
This is the message: "Cannot start MS Office Outlook. Unable to open the
Outlook window. The set of folders could not be opened. The server is not
available. Contact your administrator if this condition persists." And it
does.

And as for Control /Mail, "Outlook Data Files - Outlook" dialogue box
comes
up naming: Archive Folders w/ Filename, "C:\Doc and Settings..." and
second
line is Personal Folders w/ Filename, "C:\Doc & Set. Then there's buttons
on
right side of box labeled: Tell Me More..., Settings..., Open Folder...,
Add..., Remove..., and Close.

"Hal Hostetler [MVP P/I]" wrote:

First of all, do you get an error specifically mentioning an Exchange
Server? Second, "no folder" can indicate the lack of a Data file. What
do
you see when you click the "Data Files" button in 'Control Panel|Mail'?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"PythonSea" wrote in message
...
On 7/1, Dave H asked about same problem. Milly S replied, "Control
Panel-Mail Icon- remove Exchange account". I'm using Windows XP v5.1.
I
went Start-Control Panel-User Accounts (no Mail Icon yet)-(pick a
Control
Panel icon) Mail Icon. I then got Mail Setup - Outlook w/ E-mail
accounts,
Data Files, and Profiles. I go to accounts to remove exchange and I get
E-mail Accounts Wizard. I select E-mail-view or change and get
POP/SMTP.
If
I go w/ Directory-view, I get Outlook Address MAPI. So apparently I'm
not
following the right path.