Turn off email scanning in Norton (or just get rid of it) and then check
your account settings to make sure they are correct. Then see if that fixes
the problem.

see www.oehelp.com/OETips.aspx#3

steve

"ch742718" wrote in message
...
Running Windows XP Home SP2, using Outlook Express 6.

I have several identities set up and all are working OK, however, when
selecting:
File\Identities\Manage Identities, the 2 entries for
- Use this Identity when starting a program, and
- Use this identity when a program cannot ask you to choose an identity
are constantly set to the wrong identity.

Whenever I set them to the correct identity (Identity Ordinal 1) they
always
revert to the previous identity (Identity Ordinal 2).

I have tried manually setting these in the registry to the correct
identity
(Identity Ordinal 1) at
- HKCU\Identities Default User ID, and
- HKCU\Identities Start As
yet whenever I select File\Identities\Manage Identities, it resets the
values to the wrong identity (Identity Ordinal 2).

Is there some key that I can change to allow this change to stay
permanently, or could it be some other software (e.g. NIS, NAV, Spyware
Blaster) that is reverting these keys.

How can I fix this?