One or more of your current Identity may be damaged (usually it's the default Main Identity). Try one or more of your Main Identity mail accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)


CherylDetrick wrote:

Sorry! MSOE.DLL version says:

6.00.2900.2905 (xpsp.sp2_gdr.060510-0125)

"PA Bear" wrote:


Windows version? Is the machine fully up-to-date at Windows Update?

OE Help About Files: What versions of MSOE.DLL is displayed here?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

CherylDetrick wrote:

When I use OE 6.0 and try to switch identities it closes Outlook Express
and i get an error report then have to restart.

I'm using it with IE 7.0bata - is that the problem?