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Old July 22nd 06, 02:26 AM posted to microsoft.public.outlook.installation
Milly Staples [MVP - Outlook]
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Default Outlook 2003 issues with Office 2000 installed

Outlook/Office versions must match for automation to work (send to-mail
recipient, mail merges, etc.)

--
Milly Staples [MVP - Outlook]

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After furious head scratching, Rafe asked:

| The scenario is as follows:
|
| I have Office 2000 running on nearly all of the machines in my
| office. We recently moved to Exchange Server 2003 which came with
| Outlook 2003. We ran
| the Outlook 2003 install and chose to ā€œupgrade,ā€ which said it
| would first uninstall outlook 2000. On new machines I have been
| installing Office 2000 without Outlook 2000, and then installing
| Outlook 2003 afterwards. The
| results of both installation scenarios have been giving us some
| peculiar
| errors when trying to use the ā€œsend to mail recipientā€ options
| from in widows and from within the office 2000 applications.
|
| In Word, I try the FileSend To Mail Recipient and get the following
| error: Word Could Not Load The Mail Envelope. This could be cause by
| a network connection problem or a problem with your Office
| installation.
|
| Another problem is that some computer users try to right-click on a
| file and select Send To Mail Recipient. They get a message saying:
| Either there is
| no default mail client or the current mail client cannot fulfill the
| messaging request. Please run Microsoft Office Outlook and set it as
| the
| default mail client.
| (I have tried this, but it does not resolve the problem)
|
| One other error I have seen that is related to this issue is: Word
| couldn’t send mail because of MAPI failu ā€œUnspecified Errorā€.
|
| ANY help resolving this issue would be incredibly appreciated. I have
| around 10 users that frequently use the send to mail recipient
| features, and they
| have to manually attach files now.
|
| Thanks in advance!


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