Thanks Sue. Was hoping for something different but ....that's the way it
goes

--
Bob


"Sue Mosher [MVP-Outlook]" wrote:

Yes, Outlook is working as designed in this scenario. The mechanism used by the scanner software to create the message is not Outlook. It's Simple MAPI, which calls the default mail program on the machine, which is Outlook in your case. Simple MAPI knows nothing about signatures (or HTML-format messages, for that matter).

Thus, if you want Outlook features, you need to use Outlook directly to create the message.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Bob" wrote in message ...
Is outlook working as designed? In this case, a new email is not a new mail
when the email is created automatically for the user?

Really would like to avoid using this workaround.

--
Bob


"Sue Mosher [MVP-Outlook]" wrote:

Save the scanned document, then use Outlook to create a new email message and attach the saved file.


"Bob" wrote in message ...
Ref: Outlook 2003

I have 3 email accounts that have disclaimers in the signatures blocks and
it works fine whenever I create an email.

When I scan a document (which creates a new email) the disclaimer is not
inserted into the new email.

Help!

--
Bob