Sue
Thanks very much for the help, unfortunately my "Always use Microsoft word
as the email editor" option is disabled when designing the form. Not sure
why this is as I have all of Office installed.

It is possible for me to get the form into RTF by selecting Plain Text
(which makes the RTF option available) then selecting RTF, although this
doesent seem to work once the form is in the organisational forms library.

Do you know of any other way to make it use RTF ?

thanks v much for your help so far