You're welcome.

I am not sure from this post whether you're saying the problem was fixed or
not? I hope it was. If so, what was the fix that worked? Continuing on your
original thread is the best way to keep going so we don't have to hunt
around.

The patch will be released in Windows Updates in the future as part of a
cumulative patch being worked on, but you can download it now. It won't
cause any conflicts.

BTW, we are all volunteers, so don't worry about us losing our jobs. I would
just spend more time fishing. But the way MS works, I think we'll be around
for awhile. g
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Dan" wrote in message
...
Thankyou both Bruce and Ron, for answering my questions and helping to
clarify things for me. I have found reading all these newsgroup messages
much more enlightening than trying to find solutions in the help and
troubleshooting files of certain programs and certainly much more helpful
than my computers oem techs (who seem to think the answer for everything
is to uninstall and reinstall and then all the extra work of restoring
settings and files only to find that the problem has not been solved!!!)

Seeing that many of the issues in this forum have been known for some
time, it's unfortunate that these are not included in the instructions and
help files with the programs....it would have saved me many wasted
DAYS...maybe MS will include this info in future version's troubleshooting
sections...not that i'd like to see you out of your jobs....but many of
these problems seem to be so common!! I'd have looked here long ago, but I
had a great deal of trouble just getting subscribed, and then a whole day
of work just to get a message posted...I couldn't post because OE told me
no sender was identified!?!? Couldn't find instructions in the help files
but finally I have figured it out!!

Bruce, I think your "advice to help keep problems to a minimum" should be
the front page of OE or the first page of the help files....I suspect this
room would be empty most of the time! I already do follow this advice, but
I had to figure it all out (time-consuming) by trial & error or by
mistake!

Thank you both again for helping me get a grip on all this, I think I
should be good now, but I have one more question regarding the patch you
suggested (KB918766)

This computer is only 4 months old...supposed to be a high performance
laptop...Centrino Duo Core, Windows XPsp2 Pro MCE 2005, 1024 MB RAM, ATi
Radeon x1400 video card (although i am quite sure the video card has a
hardware problem, but thats another story) so my question is this...

I keep windows and office up-to-date with ALL high-priority AND optional
updates. Microsoft.update tells me there are no other updates available
for my system. I could not find KB918766 listed under the add/remove
programs (and i do have "show updates" checked). Do I already have this
update in one of the other cumulative updates and/or why doesn't
microsoft.update offer this patch when i check? I haven't downloaded this
patch from your link yet as I do not want to cause a conflict or reversal
of any of the other updates I have received, so your answer to this
question would be greatly appreciated. Thanks once more - Dan