1. Are you connected to Charter?
2. Are you using your Charter address?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.

"jb" wrote in message
...
Update: I tried "my server requires authentication" but without success.
I've investigated the error on the websites mentioned, but no effect. I
made sure my antivirus is off regarding outgoing messages.

"jb" wrote in message
...
Hi all,

I recently started a new charter account for my wife and I. Hers doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE
to send mail. Hers receives fine. I double checked my server settings
w/ Charter, but they said "we don't support OE" and won't help me other
than giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol: SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79