View Single Post
  #8  
Old August 6th 06, 06:19 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE/WM
external usenet poster
 
Posts: 1,196
Default I can't send mail on my new Charter account

"N. Miller" wrote in message
...
On Sat, 5 Aug 2006 22:03:44 -0400, jb wrote:

"jb" wrote in message
...


I recently started a new charter account for my wife and I. Hers
doesn't
send mail on the wireless laptop, but my desktop does using a my email
address in outlook express. Any ideas on how I should configure her OE
to
send mail. Hers receives fine. I double checked my server settings w/
Charter, but they said "we don't support OE" and won't help me other
than
giving me the smtp info which I have put in. Any ideas w/ this one?

Here's the error message:
The message could not be sent because one of the recipients was rejected
by the server. The rejected e-mail address was 'edited out for privacy'.
Subject ' ', Account: 'x', Server: 'smtp.charter.net', Protocol:
SMTP,
Server Response: '550 #5.1.0 Address rejected.', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79


Update: I tried "my server requires authentication" but without success.
I've investigated the error on the websites mentioned, but no effect. I
made sure my antivirus is off regarding outgoing messages.


From your headers:

|NNTP-Posting-Host: 68-64-89-167.atlsfl.adelphia.net 68.64.89.167

That is _not_ a Charter connection. Adelphia is no more; and, AFAIK,
your connection should be either Comcast, or Road Runner.

Charter SMTP servers _may not_ like incoming Message Submission
connections from non-Charter networks. In that case, your only choice
will be to either use the SMTP for the ISP which provides your TCP/IP
Internet connection (either Comcast, or Road Runner), or a third party
mail service with SMTP access, such as GMail.

--
Norman



Adelphia was bought by Intelos. They are still honoring some Adelphia
addresses. Just FYI.
(At least this is the case where my mother lives.)

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.


Ads