PA Bear,

You wouldn't happen to live in the Dallas area would you? )

As I just posted in another thread, I am having constant trouble with
switching identies also. It's killing me. I have about 6 in total, but none
are new at all and this just started happening about 2 days ago. I read thru
your recommendations to Cheryl, and I'd have to "call a guy out here" because
I am dumber than BABY Bear when it comes to these things. Who should I call?
I also have a general computer problem too in addition to this. Quite often
when I try to shut down computer, it doesn't shut down. It ignores me......
then gives me the non-responsive thing, send error report, etc.... Can a Geek
Squad guy fix this 2 1/2 year old Dell Lemon?