You need to contact the mail server administrator. Something is screwed
up with your account.

The message
-ERR Can't open the message file - it's gone!
is coming from Server: 'pop3.toucansurf.com'
Outlook Express is merely reporting the error.

Since you aren't seeing the error via the web interface, it may be
masking the error.

If the mail administrator isn't helpful, it might be possible to delete
the problem messages via Telnet.
You can find these Telnet instructions at
http://pages.prodigy.net/michael_san...pop3telnet.htm
You could try the RETR command on message #10. If that fails, then
issue the DELE command for the same message and then QUIT.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"brett" wrote in message
...
From Brett. Very sorry and here is the Error Message text detail:

Message number 10 could not be retrieved. Account:
'pop3.toucansurf.corn'. Server: 'pop3.toucansurf.com'. Protocol: POP3,
Server Response: '-ERR Can't open the message file - it's gone!'.
Port: 110, Secure(SSL): No. Server Error: Ox800CCC90. Error Number:
Ox80Q420CD



Message number 11 could not be retrieved. Account:
'pop3.toucansurf.com'. Server: 'pop3.toucansurf.com'. Protocol: POPS,
Server Response: '-ERR Can't open the message file . it's gone!'.
Port: 110, Secure(SSL): No, Server Error: Ox800CCC90, Error Number:
Ox800420CD


Since then I have had Message numbers 12 and 13, both the same. If I
have a look on the server there is nothing of course.

Thanks

"Bruce Hagen" wrote in message
...
The entire error message would be better, but I'm pretty sure you
have a corrupt message trying to download. Use your WebMail option to
remove messages at your ISPs Website.

Also, make sure Leave a copy of messages on the server is not checked
in Tools | Accounts | Mail | Properties | Advanced.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"brett" wrote in message
...
Am getting error messages when retrieving emails in OE 6 e.g.
0x800420CD and message gone from server. McAfee firewall allowing
full access. WinXP SP2 firewall 'off'.
Thanks,Brett