"... or disable that software from scanning e-mail...."
Norton Antivirus 2006 e-mail scanning is turned OFF

"If you still have problems, the Invalid password error message can mean
that any of the following are wrong: - POP3 server name..."
Incoming mail server name is correctly (I think) shown as:
pop.central.cox.net
Outgoing server name is correctly (I think) shown as: smtp.central.cox.net

(Possible error): - Incoming Mail Server Account Name (some require the full
e-mail address , others just want the user part)
Full account name (e-mail address) is shown

(Possible error): - Incoming Mail Server Password (often case sensitive)
Space for password is completely blank (i.e., there isn't even a series of
black dots indicating that something is typed there, but encrypted), and
clicking on that space with the left-button does not move the blinking cursor
into that block; right-clicking produces the "What's this?" question. Since
this is the first instance where the incident varies from your check list, is
the inability to establish an Incoming Mail Server Password worth pursuing or
is it inconsequential?




"Michael Santovec" wrote:

Your Anti-virus (or anti-spam) software changes the POP3 server name to
127.0.0.1 in order to scan the e-mail as it downloads. If this prevents
you from downloading mail, then that software is malfunctioning. Check
with that software manufacturer for update or configuration help, or
disable that software from scanning e-mail.

As long as your anti-virus software is set to scan files as they are
opened, scanning e-mail as it downloads is unnecessary and prone to
problems.

To manually change the POP3 server in Outlook Express, go to Tools,
Accounts, Mail, Properties, Servers.

If you still have problems, the Invalid password error message can mean
that any of the following are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address , others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Outlook Express Does Not Save the Mail Server Logon Password
(Win98/Me/NT4)
http://support.microsoft.com/?kbid=216382
Your Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/?kbid=264672


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Katie M" Katie wrote in message
...
For some reason my OE has suddenly started rejecting my user name and
password. I've tried all sorts and can't understand why all of a
sudden this
has happened....

The error message if I cancel log in is...

"There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop.wanadoo.co.uk', Server: '127.0.0.1', Protocol:
POP3,
Server Response: '-ERR Invalid user name or password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

Are there any boffins out there who can help me!!???