Make sure that he first opens the message, then opens the attachment from the open message, not from the reading pane.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"David Langschied" wrote in message ...
I have a user that is using Outlook 2003. Whenever he receives an attachment
from me he cannot open it without it going to read-only mode. Consequently,
he cannot save any changes without first changing the file name. Any ideas?