Hi

I did the cleanrules option but as soon as i reopen Outlook the old rules
come back and in duplicate. I got 4 of each of my rules and i cant delete
them.

Help

"Brian Tillman" wrote:

Source unavailable wrote:

I have sub folders in the inbox and use rules and alerts to direct
e-mails incoming and outgoing to file e-mail.

Presently, e-mails received that I have a rule that directs that
e-mail to a sub folder does not work, e-mail remains in the inbox.

Care to state the exact rule and give an example of a message that you
believe that rule should act upon?

I have tried to delete all rules and alerts and start over again, but
no such action is currently allowed.

Start Outlook once with the /cleanrules command line switch to delete all
rules and start over again.

Question, how does one activate and employ rules and alerts?

Put a check in the box in front of the rule in the Rules Wizard.
--
Brian Tillman