Any error messages? This is when she tries to create a new contact in the public folder? Did you clear her forms cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"iridisa" wrote in message ...

She also gets the standard Outlook Contacts form when she is making a new
contact.

I tried to make a fresh public folder with the custom contact form in it to
see if that would work, but her machine won't load the custom form for that
one either. It just displays the same standard Contacts form. I'm at a loss.