smackedass wrote:

Hoop #1) My customer merely wants to copy her address book from a
computer running Office 2003 to a computer running Office 2002. For
some reason, a .pst file created with Outlook 2003 is NOT accessible
to Outlook 2002. If it were, I wouldn't have to worry about Hoop #2.

Exporting and importing is not needed for that. Create an Outlook 2002 PST
using Outlook 2003 and copythe contacts folder to it. Transport that second
PST to the Outlook 2002 machine and open it with Outlook. Not an export or
an import in sight.
--
Brian Tillman