Ralf Jansen wrote:

Do you use the MAPIUtils object from Redemption?
If so take a look at the Redemption FAQ

http://www.dimastr.com/redemption/faq.htm

There are some issues mentioned(and workarounds) when using MAPIUtils
in OutlookXP.

You are probably thinking about the notes about having to call
MAPIUtils.Cleanup, aren't you? I have by now talked to Dmitry
(Redemption's author) and he told me that actually as of Redemption 4.0
this is no longer necessary at all...


However, here's another major update to the story:

I have by now discovered that the issue appears to have been fixed by
Microsoft in Office XP Service Pack 3. If I update Outlook to that
service pack, the crashes and freezes go away. The trouble is that the
customer I'm doing this for cannot upgrade his workstations in the
short term due to internal policy issues (there's 1000 workstations and
they're running critical Access applications). In other words I need to
find a way to work around the bug. I have already tried to determine
which particular hotfix addressed this in the hopes that either the
technical description would give me some hints as to what to avoid or
at least that maybe installing a highly-focused hotfix would be more
acceptable for the customer than doing the full Office update.
Unfortunately none of the pre-SP3 hotfixes that are available as
standalone downloads seems to be the one I'm looking for. So it must be
something that is only available as part of SP3 itself...

Any ideas? The closest I've found so far was KB891298 which also speaks
of unexpected exits but the rest of the description does not apply at
all to my situation (i.e. the problem is not specific to running under
Terminal Services and I'm not opening or closing files either).

Cheers,

Oliver