I have the profile set up - identical to the one that I used in Outlook
Express and it is set to be default.

"Milly Staples [MVP - Outlook]" wrote:

Then you need to set up a profile under Control Panel-Mail Icon and
configure your mail accounts. It sounds like you are using C/W mode without
a profile configured.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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"sewingmema" wrote in message
...
| When I attempt to look at the help in Microsoft Outlook, it asks me if I
want
| to use the default folders. Yes or No?
|
| "sewingmema" wrote:
|
| This information service has not been configured. Select an existing
file to
| configure or type the name of a new file to configure. This message
comes up
| when I try to open Microsoft Outlook. I previously used Outlook Express
and
| it worked fine. How do I set it up?