Dylan Nicolini wrote:

I verified that the contacts are sending as "Outlook RTF" format.
However is there another setting in outlook 2002 (XP) that could be
defaulting the recieving to plain text?

Well, Rich Text is certainly not HTML. Have your sender change the Internet
Format to "Let Outlook decide the best sending format". This will allow the
Format menu on the compose window to control the sending format without
overriding it.
--
Brian Tillman