are you using word as your email editor? Are you clicking in the message
body?

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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"Elizabeth" wrote in message
...
From Word doc, I created custom toolbar with menu, autotext and email
button.
Email button opens msg in Outlook 2003 but autotext selections in menu are
greyout. What to do??