Thread: Missing Email
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Old September 7th 06, 04:14 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 10,210
Default Missing Email

The *bug* is how you store your mail:

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If you have a fully patched version of XP/SP2, download this also:

Patch KB918766:
http://tinyurl.com/mx3r2

This patch addresses some of the issues that were caused by KB911567.

Address Book problems.
Unsent templates appearing as sent.
Manually compacting will now reset the registry counter to Zero in WinXP/SP2
and also sends a copy of your dbx files to the recycle bin as a temporary
backup.

To complete the fix for .eml templates, a registry change is needed. See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Labyrinth" wrote in message
...
I have read some possible solutions to my outlook express problems, but
still
no avail.

I'm no McAfee or Norton User (i'm using Nod32 as my AV)... but my Outlook
Express problems a

1. Some emails on my Inbox are gone (only last weeks email and my emails
back january are left in my Inbox).... I'm not compacting my inbox in the
event that my emails are lost... my computer didn't hang either.... It's
just
lost!

2. I have folders inside my inbox to sort out my mails... but one
"important" folder was lost when I opened my OE... (again, i'm not
compacting
or my pc didn't hang)...

I tried opening my store folder (to check if the foldername.dbx
exists...
yes it was there.. but my oe is not opening it...

So I tried to copy my whole "Outlook Express" folder to my slave disk...
then I opened my OE, tried importing the messages from my slave disk...
but
still, my missing folder is not included in the list of folders to import.

I also tried installing a certain software that will repair my .dbx files
(and yes, its just a trial version)... so I get what I wanted and saw all
the
emails there, but of course I cannot save them cause i'm just using a
trial
version.

I just wonder what happened... Does Outlook Express still was unable to
repair this some sort of a bug that eventually crashes our dbx files after
ALL THESE YEARS since OE started?

And please, DON'T GIVE ME THE OPTION TO BUY CERTAIN SOFTWARES JUST TO
RETRIEVE MY .DBX FILES... THIS IS AN OUTLOOK EXPRESS BUG (THAT COMES WITH
MY
PAID WINDOWS XP)... YOU GUYS MUST HAVE A FREE SOLUTION TO THESE....

For people like us, even how small the amount of money is essential.... we
trust Microsoft that's why we continue using your softwares... just give
us
fair solutions once your softwares encounter bugs... I know most people
experiencing the same problem as much as I do would suggest the same
thing.

Thanks... and your prompt reply will be very much appreciated!


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