You're the only one for whom creating a new profile didn't work.
Did you give the profile a unique name?
How did you test whether it works?
What address types are you using?
--
Russ Valentine
[MVP-Outlook]
wrote in message
oups.com...
I do tech support for the Marine Corp and I have a Col that can't get
autocomplete to work. Here are the specs/details and what I have
already tried.

Machine is a W2k box with Office 2003, was an upgrade from Office 2000
at some point about 4 months ago. User took this box over this week
from retiring Col, previous user never complained about autocomplete.

Listed below is what I have tried and in between each possible solution
I sent multiple emails to several people to test autocomplete and it
never worked.

Unchecked settings in Email Advanced Options, closed/reopened Outlook,
rechecked and closed/reopened outlook. Tested- nothing.
Renamed .nk2 file to outlook profilename.bak, reopened outlook to
recreate file, tested again-nothing.
Created user a new profile, verified setting in options, tested-
nothing.
Ran a detect and repair of Office including restoring shortcuts, etc.
Tested nothing.
After the repair tried renaming the file again and tried a new profile
and still not working.

The only thing I haven't tried is a new Windows profile, that will be
next time I can get in the users office. Are there any other
suggestions of things to try besides what I already have? This is a
VIP at my base and since my time is limited at his desk I like to have
several ideas to try when I get in there. I ran out of ideas when I
was up there earlier so I'm hoping someone else has an idea for me.

Thanks,
TechGirl