I have the same issue I am using sympatico did the new platform upgrade and
now have no ability to get email from my sympatico email accounts....hotmail
account is fine but sympatico says it is anti virus issue but I have
completely uninstalled it and any trailer files and it still does not work
with OE this is my error message---The connection to the server has failed.
Account: 'pophm.sympatico.ca', Server: 'pophm.sympatico.ca', Protocol: POP3,
Port: 995, Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E

"Heather01" wrote:

1) A short while ago I suddenly couldn't log onto my email server anymore. I
try, and get a Logon dialog. I exit from that and an Error msg appears, with
"Server Error 0x800CCC90" and "Error Number 0x800CCC92" (in case that helps
you identity the problem. I've checked the settings out with my ISP
(Sympatico) and they say there's nothing wrong with the settings or anything
on their side, and that there must be something wrong with my email reader
(which is Outlook Express 6). I've scanned for viruses and found nothing. The
ISP also suggested uninstalling and reinstalling OE. Which leads me to my
second question...

2) I would like to export all msgs to some recoverable file so I can
uninstall OE. I go File/Export/Messages, and get the instruction that this
action will export msgs to MS Outlook or MS Exchange. Don't think I have
either. But I press OK anyway and get an error message "An error occurred
while initializing MAPI."

So, do you know what might be wrong with my OE? And, if I need to
uninstall/reinstall, how can I first put my messages somewhere safe?

Grateful for any and all tips,

Heather