I have the same issue:

For the past couple of months a user has been experiencing new messages
auto
matically marking themselves as ‘read’ without any user interaction.

Takes about 10min before they mark as ‘read’
The user was pop3 and Blackberry when this first started. Few months
later, user went to an exchange account and then to a Motorla Q.
Throughout this transition the issue remains the same.The issue happens
even if outlook is closed and e-mail is received on the Q.

According to the system admin, this user’s Blackberry account was
cleared form the blackberry enterprise server. I also checked the
Verizon/blackberry account was clear of user profiles when it was pop
POP3.The user’s preview pain settings have been disabled.

The issue is happening in outlook web mail.


Maybe the account is being viewed by an outside source, I’m thinking
about changing the account password? Other then the e-mail header view,
anyway to track where an e-mail has been, from start to end? Any
help..any ideas..anything..would be great.

Thank you!



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lanciaHF
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