have you looked at the print properties when an html message is open? press
ctrl+p and look at the printer config - it probably has weird margins.

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"WingroveNielsen, Tracey" WingroveNielsen,
wrote in message
...
On eof my users managed to change something that we cannot re-create. When
they have an email in HTML format it prints on two separate pages - ie it
is
split. When they print an email in rich text or plain text it prints
normally. I cannot re-create this issue and thus cannot stop the split
printing...any ideas?

many thanks
Tracey