Sorry, don't know some of it. I know they're connected via high speed
(cox.net), and they've tried both html and plain text, with the same result.
I'll try to find out what version of Outlook 2000 they're using. Thanks!

"Russ Valentine [MVP-Outlook]" wrote in message
...
Narrow this down. You'd need to determine which version of Outlook 2000,
which message format, and what transport is being used.
--
Russ Valentine
[MVP-Outlook]
"Jeff Needle" wrote in message
...
I have a friend using Outlook 2000 in a Windows environment (not sure
which release). He has a strange problem -- reading and sending new
e-mail is no problem, but when he *responds* to an e-mail, the mail is
received on the other end as trash -- looks like it's being translated
into ascii code or some other thing.

Anyone ever hear of this, or have an idea of a fix? Thanks!