what's in the source that could be causing it?

have you tried a detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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"Phillip Pi" wrote in message
...
Hello.

I was working on an e-mail reply in HTML format. Now, I can't edit/reply
to it because Outlook crashes. Even copy and pasting the e-mail in HTML
format as a new e-mail crashes. The crash error said:

Faulting application outlook.exe, version 11.0.8010.0, stamp 43d16d53,
faulting module mshtml.dll, version 6.0.2900.2963, stamp 44c9f56a, debug?
0, fault address 0x00070ef0.


I tried other HTML e-mails in edit and replying, and they weren't
crashing. Is there a way to fix this beside copying and pasting as raw
text? This is the first time I ever had this problem. I am using Outlook
2003 (v11.8010.8036) SP2 in Windows XP Pro. SP2 (all updates).

Thank you in advance.
--
Phillip Pi
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com
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