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Old September 26th 06, 01:05 AM posted to microsoft.public.outlook,microsoft.public.outlook.general
Phillip Pi
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Posts: 14
Default A bad draft HTML e-mail that crashes Outlook 2003.

Ah, thanks. I also viewed it in IE6.0 SP2 without any problems. I guess
Outlook hates it. I was able to copy my texts and make a new HTML e-mail.


On 9/23/2006 8:11 AM PT, Diane Poremsky [MVP] wrote:

right click on the original message and view source or save the draft as
html and view it in notepad - there could be something in it that is not
supported by outlook. the error in mshtml.dll indicates it is something with
the html editing process which leads me to think it's just bad html.

detect and repair may fix and bad dlls - which could be contributing to the
mshtml.dll problem. if you think it's the email itself, use scanpst on the
message store.

--
Phillip Pi
Senior Software Quality Assurance Analyst
ISP/Symantec Online Services, Consumer Business Unit
Symantec Corporation
www.symantec.com
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