Hello all: I am fighting this same problem. I have tried shutting down the
Norton AntiVirus software and this made no difference. This may or may not
be relevant: copies of messages that go into the Sent Mail folder do show the
first letter of the message subject - it is only in the received message
that the first letter is deleted. Any help on this would be appreciated.
--
Brian


"Dennis" wrote:

I contacted Norton and they were working on the problem over several days and
Sometime during that period my email started working again just fine (1st
letter of the subject line now shows up). So, I am wondering if Norton
downlloaded a fix without my knowledge since I use auto update. However, the
incident was still open and I had to have them close it. Go Figure? Anyway, I
am convinced this is a Norton probem and you should contact them. Sorry I
have no details on the fix itself.

"Mark" wrote:

I am having the same problem - I recently renewed my subscription for
Norton and it started happening after the renewal. I have use multiple
email accounts through my outlook profile and it strips the 1st letter
of the subject regardless of the mail account I send from.

I don't beleive I have had any recent windows updates so I am assuming
it is the NAV that is the culprit but can't get any help on this.

Any ideas??