Information store means where your data is stored: Exchange mailbox or local
data file.
Create a new profile from scratch with a unique name.
--
Russ Valentine
[MVP-Outlook]
"Norma" wrote in message
...
Outlook Version 2002 Windows XP, Don't understand "information Store",
error
message - Outlook has encountered a problem and needs to close.

"Russ Valentine [MVP-Outlook]" wrote:

You first: Outlook version, Information store, error message.
--
Russ Valentine
[MVP-Outlook]
"Norma" wrote in message
...
Whenever I click the "type a contact to find" with my cursor in the
contacts
section, outlook hangs and has a system error and closes outlook
immediately.

Please advise.