Does the form referenced in the MessageClass property of the items (Items are what you send and drag, not forms.) still exist in the Org Forms library? Have you cleared the forms cache of the affected users?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"dbrown1407" u27514@uwe wrote in message news:6747fe1b42ffc@uwe...
I create many forms for my Organization in the Organizational Forms. I
updated a form giving it a new name and deleting the old form. When the user
sends the forms, they go to public folders on our exchange server and are
viewed from there and dragged to a new "completed" folder. Some of the older
versions of this form can no longer be viewed. They come up blank. It has
me stumped. I have put what I thought was the old form out in the
organizational forms and installed it in their personal forms but nothing. I
have cleared their cache and am not sure what else to do. Please HELP!!