I created an outlook Template in MS Outlook 97 and now our PCs have
been upgraded to Outlook 2003. I can still open the template and use
it without any problem but there is one user who could not see the
'forms' I created. When she opens the .oft file, it only opens as a
regular blank email message. The template has form built-in the message
area. But, she could not see the form at all.

Does anyone know why this is happening? I checked with another user
and he was able to open the template okay. I checked to see if it's
due to her outlook preferences, but so far she and I have the same
preferences. Although when she sent me a screen capture of her
Outlook, the toolbars are different than mine. I verified that we are
both running the same version of Outlook.

I hope I explain this properly.

Thank you,
Sharon