Hi SD,

I don't think there is a simple answer to the question. There are a number
of things to explore.

How was it determined there is sound embedded in the messages?
Is the sound file embedded in the messages or is it linked to a Web source?
Do you know what type of sound file is involved? (*.wav, *.mid, other)
Are messages being read in Plain Text? (Tools, Options, Read)
Is HTML content allowed? (Tools, Options, Security)
Is sound otherwise okay? (to eliminate speaker connection issues)

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
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"SD" wrote in message
...
I have a couple email messages that include sound, music, but I don't hear
anything. How can I turn the sound on?. Thanks.