Hi SD,

There are two things (I can think of) that might help find the answer.

Can you forward one of the messages (do not send) with the sending format
set to Plain Text and see a sound file attachment in the resulting message
window?

Check the source (of the message) for the file name and type, and see if
there is a large block of coded text for the sound file.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"SD" wrote in message
...
Kuay Tim:
Thanks for your reply.
Sound file embedded in message, don't know type of sound file, messages are
not in plain text,HTML is allowed,sound otherwise is fine.
"Kuay Tim" wrote in message
...
Hi SD,

I don't think there is a simple answer to the question. There are a number
of things to explore.

How was it determined there is sound embedded in the messages?
Is the sound file embedded in the messages or is it linked to a Web
source?
Do you know what type of sound file is involved? (*.wav, *.mid, other)
Are messages being read in Plain Text? (Tools, Options, Read)
Is HTML content allowed? (Tools, Options, Security)
Is sound otherwise okay? (to eliminate speaker connection issues)

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"SD" wrote in message
...
I have a couple email messages that include sound, music, but I don't hear
anything. How can I turn the sound on?. Thanks.