Outlook Banter - View Single Post - E-Mailed pdf's say Insufficient data for an image after sent through pop (web) mail

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wrote:
I have searched and trouble shot as much as I know how and can not
find a solution for this. An application that I work with creates a
report this report can then be emailed, faxed... to a recipient. To
email you enter an email address, run the report, and it will take
the finished product and attach it to an email and send it using an
account in outlook express. The procedure is all done in the
background, the users simply run the report and specify the
recipient. The software attaches it and sends it on the outlook
express account.

Here is the issue, a number of the smaller company's using this
software do not have their own email servers, so the account being
used is one offered by the isp (like att/sbc/yahoo) now as far as I
can tell whenever a pdf file is emailed through one of these web
based accounts and the file size is greater than 1mb it ends up
corrupted. I have tried many different send options in outlook, I
have also tried using gmail, sbc as well as a few other web based
email servers and always the same result. I can open the pdf up on my
pc, email it using one of the accounts, when i recieve it it gives
the error "insufficient data for an image" when you try to open it. I
have tested on my companies email server and it works fine going from
ours to ours and fine going from ours to a pop account.

I really need help on this as i have customers waiting.

I'm not experienced in this particular problem, but I've found that when I
have issues like that, zipping the file and sending it as an attachment
takes care of the problem for me.
When you break apart messages, BTW, they have to be re-assembled at the
other end before they can be used. Combine and decode maybe?

Just my 2 cents

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