OEM software support comes from the OEM, not Microsoft. Microsoft will not
support OEM software installations due to the OEM's ability to
alter/customize the software.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jason Kaufman asked:

| On the support page I am told I ahve one free question, but the page
| asking for product ID keeps saying an error occurred, try later. My
| Outlook 2003 Product ID is 73102-OEM-5690366-0488. The app keeps
| shutting itself down and gives an error message: The instruction at
| "0x 35958206" referenced memory at "0x0c8c7f90." The memory aould not
| be "read." What does that mean and how can I fix it?