Comcast Doesn't like Outlook; likes Outlook Express
OK, sorry about that. There are no differences. Outlook XP has the test
connection feature, and OE doesn't, but all server settings are identical.
When I was advised for the 5th time that Outlook wasn't supported, I started
OE, added an account, and duplicated my Outlook settings. I had mail
that wouldn't send in Outlook. OE could send fine. I could ping the servers,
but couldn't send mail with Outlook. So I finally imported everything and
switched, but I thought I'd check here and see if I could ever use Outlook
again. I should add that Comcast is no help at all. Everything worked fine
for the first year I was on their service, then these problems started.
Their 2nd -line Support thinks Comcast has one huge server, and it's always
up. For both:
POP=mail.comcast.net - I had been using POP3.comcast.net: they told me to
change it. Both worked.
SMTP=smtp.comcast.net
password authentication
Britt Dickson
"Milly Staples [MVP - Outlook]"
wrote in message
...
My Outlook (versions from 2000 through 2007) work fine with Comcast. Tell
us what is different between account settings in OE and Outlook - we can't
look over your shoulder.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Britt Dickson asked:
| About once a month, I can't get mail through Outlook XP, even though
| the pop3 and smtp servers are up. I call support, they tell me they
| don't support Outlook, just Outlook Express. Sure enough, I set it
| up, and OE works fine when O won't. What is the internal difference
| that makes this so? I'm having to use OE as I can't afford to lose
| email.
|
| Thanks,
|
| Britt Dickson
|