Exchange users do not have a .pst file.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, intelegend asked:

| I am not sure y u ask me this? Shouldn't we all have one? Mine is
| 57,705kb.
|
|
|| Are you using a PST? What size is it?
|| --
|| Kathleen Orland
|| Outlook Tips: http://www.outlook-tips.net/
|| http://www.howto-outlook.com/
||
||
||
|| "intelegend" wrote:
||
||| Hi Kathleen- I m fully patched with SP3 n not using Norton nor
||| Plaxo!
||| As far as to check Add-in, I cant since Outlook starts n give me
||| that message it as to close! Have tried many time before it shuts
||| down and successfully started the 'detect and repair' process only
||| to let me know it was successfully completed bit did not fix my
||| problem...it is quite frustrating situation! Any more suggestions
||| please keep them coming
|||
||| Thanks again for your assistance!!;-)
||| --
||| The BOSS
|||
|||
||| "K. Orland" wrote:
|||
|||| Have you tried re-applying the latest Office service pack? Also
|||| make sure Office is fully patched with all the latest from the
|||| update site.
||||
|||| Also, if you're using Norton it could be a problem with an Office
|||| plug in.
||||
|||| Check Outlook for Add Ins as well and make sure all of them are
|||| compatible with your version. If you're running Plaxo, get rid of
|||| it. It's been known to cause this issue as well.
||||
|||| Let me know if any of the suggestions help!
||||
|||| --
|||| Kathleen Orland
|||| Outlook Tips: http://www.outlook-tips.net/
|||| http://www.howto-outlook.com/
||||
||||
||||
|||| "intelegend" wrote:
||||
||||| ID # 1000
||||| Source: Microsoft Office 10
||||| --
||||| The BOSS
|||||
|||||
||||| "K. Orland" wrote:
|||||
|||||| Is there an EventID number and source in the application event
|||||| viewer for that Outlook/Office error?
||||||
|||||| --
|||||| Kathleen Orland
|||||| Outlook Tips: http://www.outlook-tips.net/
|||||| http://www.howto-outlook.com/
||||||
||||||
||||||
|||||| "intelegend" wrote:
||||||
||||||| I am using Outlook 2002 (10.66515.6817) SP3, and every time
||||||| outlook opens and I click on 'send & receive' to download mail,
||||||| I get this pop-up saying, "Microsoft Outlook has encountered a
||||||| problem and needs to close. We are sorry for the
||||||| inconvenience." Unfortunately, I cannot copy n paste the tech
||||||| info for your viewing! But here an Event description on the
||||||| Event Viewier notification...
||||||| Faulting application outlook.exe, version 10.0.6626.0, faulting
||||||| module outllib.dll, version 10.0.6515.0, fault address
||||||| 0x004cadf3.
|||||||
||||||| For more information, see Help and Support Center at
||||||| http://go.microsoft.com/fwlink/events.asp.
|||||||
||||||| Can you assist me with this problem as I cannot obtain my
||||||| messages at this point?
|||||||
||||||| Thanks you very much for your assistance
|||||||
||||||| ps/ please bear in mind that you are replying to common user a
||||||| n not a 'teckie' although I do know a few thing about PC and
||||||| sortware! --
||||||| The BOSS