One other question/issue - if a contact with custom form fields is used to
create a mail merge, are the new custom fields available to the word
document? i don't think they are but i might be missing something... I know
the financial info in a biz contact can't be merged into a doc (yeah, another
very bright move) ... but please tell me it's not true that NO custom fields
can be used in a merge --

"Frustrated to the MAX!" wrote:

For many years now Outlook hasnt' supported the ability to create a custom
form and to then import data into that custom form (CLEANLY!)

... if I were Microsoft, I think I'd actually have to be trying to have a
non-solution that ridiculous - how many of us actually create forms before we
have any contact databases??? And the workarounds are herculean efforts for
regular folks who just want what should be a very simple requirement to exist
in the first place...I'm sorry, but I just don't understand microsoft and
their desire to not fix blatant issues that DO have solutions - if this was
rev 1 of outlook i might understand - am i missing something???? why would
they leave this "*******ized" for so long?

This is right up there with not being able to customize business contact
forms (yup, all 10 million small business have the same needs according to
microsoft) --- you really gotta wonder who the heck is running the show with
products like these. Now I know some of you think that these products
shouldn't do everything, and I agree! But these glaring oversights (and I
don't think they actually are oversights, I think MS is breaking these lower
end products for some reason - $$$ ) are akin to Chevy selling cars that you
can change the tires on - but after you do, the vehicle will no longer run on
existing roads...