If you are using Word as your email editor, you must turn it off before you can use the Tools | Forms | Design This Form command on a mail message. You can, however, always use the Tools | Forms | Design a Form command, regardless of the editor you're using.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Frustrated to the MAX!" wrote in message ...
I should also say that I tried creating a new email message to insert that
data into by designing "that" form but it wouldn't let me "design" the form
from the tools menu - not sure why but it's par for the course....in fact
design form isn't even an option on the tools menu (OL 2003)....