Actually, I see where you have to include the private items in the
delegation.

Thanks!!!


"Betelgeuse" wrote in message
...
Bingo! We have a winner.

I guess this is 'by desing", and there isn't much we can do about it?



"Peter Durkee" wrote in message
...
I'm guessing that the other seven messages are marked private.

-Peter

"Betelgeuse" wrote in message
...
Outlook 2k3 sp2 talking to exchange 2k3 sp2.

We have a shared mailbox. If I go to a users desk, create a profile to
that shared mailbox, and open it, I see all mail properly. That is, the
message count in the inbox says 19, 2 unread, I see 19 and the 2 unread.

If I create a new profile, and point it to the users own mailbox, open
it, add in the shared mailbox, the shared mailbox will show a message
count of say, 19, but only 12 emails will be visible. Also, the unread
mail count shows, but the unread mail does not.

So far, I have tried the /cleanviews switch on the shared mailbox, and
clearing any filter settings (none were shown, but I cleared it anyway).

Tonight I plan on moving the shared mailbox to another server, just to
see if that cleans up anything.


Any other ideas?


Thanks!