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#1
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similar problem to Robin Briggs (17.12.2005). I installed and ran the
pfbackop wit OL2003 ok. Had a major system crash and had to restore from bkf file. Then had to reinstall office 2003 anyway. Pfvackup no longer runs, backup not available on filr menu or listed in COM add-ins. When I try to reinstall, I get an error message saying pfbackup is already indtalled - must answer Yes to next question which aks if youwant to uninstall the current version. When you answer Yes it says the command is only valid for installed products (catch 22?) and to uninstall using Add/Remove Programs. Only it doesn't appear in the Add/Remove Programs list!! How do I reinstall it, please? Many Thanks Kev |
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#2
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Have you looked in Help | About Microsoft Outlook | Disabled ITems?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "topwath" wrote in message ... similar problem to Robin Briggs (17.12.2005). I installed and ran the pfbackop wit OL2003 ok. Had a major system crash and had to restore from bkf file. Then had to reinstall office 2003 anyway. Pfvackup no longer runs, backup not available on filr menu or listed in COM add-ins. When I try to reinstall, I get an error message saying pfbackup is already indtalled - must answer Yes to next question which aks if youwant to uninstall the current version. When you answer Yes it says the command is only valid for installed products (catch 22?) and to uninstall using Add/Remove Programs. Only it doesn't appear in the Add/Remove Programs list!! How do I reinstall it, please? Many Thanks Kev |
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Hi Sue
Thanks for that, but I've looked there and it says there are no disabled items. ta Kev "Sue Mosher [MVP-Outlook]" wrote: Have you looked in Help | About Microsoft Outlook | Disabled ITems? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "topwath" wrote in message ... similar problem to Robin Briggs (17.12.2005). I installed and ran the pfbackop wit OL2003 ok. Had a major system crash and had to restore from bkf file. Then had to reinstall office 2003 anyway. Pfvackup no longer runs, backup not available on filr menu or listed in COM add-ins. When I try to reinstall, I get an error message saying pfbackup is already indtalled - must answer Yes to next question which aks if youwant to uninstall the current version. When you answer Yes it says the command is only valid for installed products (catch 22?) and to uninstall using Add/Remove Programs. Only it doesn't appear in the Add/Remove Programs list!! How do I reinstall it, please? Many Thanks Kev |
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topwath wrote:
Hi Sue Thanks for that, but I've looked there and it says there are no disabled items. http://support.microsoft.com/?kbid=810932 -- GĂ©rard |
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Unfortunately, not being certain how PFB might have reached that state, I don't know how to get it out. And Microsoft provides it as-is, with no support. Sorry I don't have a recipe to fix it.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "topwath" wrote in message ... Hi Sue Thanks for that, but I've looked there and it says there are no disabled items. ta Kev "Sue Mosher [MVP-Outlook]" wrote: Have you looked in Help | About Microsoft Outlook | Disabled ITems? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "topwath" wrote in message ... similar problem to Robin Briggs (17.12.2005). I installed and ran the pfbackop wit OL2003 ok. Had a major system crash and had to restore from bkf file. Then had to reinstall office 2003 anyway. Pfvackup no longer runs, backup not available on filr menu or listed in COM add-ins. When I try to reinstall, I get an error message saying pfbackup is already indtalled - must answer Yes to next question which aks if youwant to uninstall the current version. When you answer Yes it says the command is only valid for installed products (catch 22?) and to uninstall using Add/Remove Programs. Only it doesn't appear in the Add/Remove Programs list!! How do I reinstall it, please? |
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