Two users - one mail account - cannot amend appointments made by o
 

Hi

We have a situation where two people job share. They use the same email
account and book shared resources such as meeting rooms and projectors via
Outlook.

Although they use the same email account, if user 1 creates a booking for a
shared resouce, user 2 cannot modify/delete it (even though she uses the same
email account) and vice versa.

The users have their own individual Windows log ins, but when I look at all
the fields in a shared resource booking, I can only find the Outlook email
account so I am not sure how/why the distinction is being made between the
two users.

Can anyone explain to me why they cannot modify each other's bookings and
how we can work around this problem (giving full permissions to shared
resources is not an option).

TIA
Paul